Privacy Policy

Your Privacy Matters

FreshClears Cibolo Pool Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

We collect information that you provide to us when you request a quote, schedule a service, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property information (address, pool type, service history)
• Payment information (credit card details, billing address)
• Communication preferences and service requests

We also automatically collect certain information when you visit our website, including your IP address, browser type, and pages you visit. This helps us improve your experience and understand how people use our site.

How We Use Your Information

We use your information to provide and improve our pool cleaning services. Specifically, we use it to:

• Schedule and perform pool cleaning and maintenance services
• Process payments and send invoices
• Communicate with you about your service appointments
• Send you service reminders and important updates
• Respond to your questions and provide customer support
• Improve our services and website experience
• Send you promotional offers (only if you opt in)

How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. This includes secure payment processing, encrypted data transmission, and restricted access to personal information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (payment processors, scheduling software)
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers
• With your explicit consent

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can also:

• Opt out of promotional emails by clicking the unsubscribe link
• Request a copy of the information we have about you
• Ask us to correct any inaccurate information
• Request that we delete your information (subject to legal requirements)

To exercise any of these rights, please contact us using the information below.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and understand how you use our site. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit some features of our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: hi@cibolopoolservice.com
• Phone: (210) 898-9397
• Address: 508 Gulf St suite 119, Cibolo, TX 78108